Advantages of 0800 Numbers

Using an 0800 number for your business company can provide you with a variety of advantages. But first, do you know what actually are 0800 numbers? A lot of businesses scaling from small to big have started to take advantage of using 0800 numbers, but how does this relates to you?

Before you make any decisions on subscribing for these numbers, do make sure that they are suitable for your business. Typically, an 0800 number allows customers to call you on the phone without being charged a single cent, just like a free-toll number. Instead, the owner of the number which is you, are the one who will be charged for the phone calls made and received. So be wise, if you're business do not receive much calls from your customers or if you are more to the internet kind of communication (email/instant messaging/forums), then it will not be a wise move for you to get an 0800 number.

Back to the topic, which is the great advantages of having an 0800 number. First which I've mentioned, is your customers will not be charged for the phone calls they make to you. This will dramatically increase the number of callers you'll get everyday and that will mean more business opportunities and feedback to help improve your company.

0800 numbers can be designated to any of your phones and are not dedicated to only fixed lines. So you can literally redirect the 0800 phone calls to your cell phone or any landlines, really convenient for people who use to travel a lot.

On top of that, you can even setup call recording sessions and call queuing to let your customers know that they are on the waiting list and that prevents them from hanging up. Lastly, 0800 number owners can also setup their own IVR (interactive voice respond) like "press 1 for English, press 2 for Spanish..." and so on, thus callers are clear of what they actually wanted to ask for.